Help Centre

SQ98 FAQ – Your Questions Answered

Everything you need to know about SQ98 — from account setup and deposits to cricket betting, bonuses and the mobile app. If your question is not here, reach us through live chat.

Account Deposits Withdrawals Sports & Cricket Bonuses App & Tech Responsible Gaming
Still need help?
Our support team is online 24/7.
Visit Platform
What Can We Help You With?

The most common topics our Pakistani players ask about.

Deposits & Withdrawals

Learn how to add and withdraw funds in PKR using JazzCash, Easypaisa, Raast, bank transfer and mobile wallets with no hidden delays.

Cricket & Sports Betting

From PSL live odds to T20 international markets, find out how to place bets, read odds and manage your open positions on SQ98.

Bonuses & Promotions

Understand how welcome bonuses, reload offers and cashback deals work so you can make the most of every promotion on your account.

Account & Security

Reset your password, update your mobile number, verify your account and keep your SQ98 profile safe with our step-by-step guides.

Mobile App

Download the SQ98 app for Android, set it up in minutes and enjoy cricket betting and slots on the go from anywhere in Pakistan.

Responsible Gaming

Set deposit limits, session reminders and understand the self-exclusion option so your gaming stays enjoyable and within your budget.

Account Questions

Creating an account is straightforward. Click the Register button, fill in your username, mobile number and password, then confirm your registration via the SMS code sent to your phone. The whole process takes under two minutes. Once done, log in to complete your profile and claim your welcome bonus.

On the Login page, tap the "Forgot password?" link. Enter the mobile number registered to your account and you will receive a reset code by SMS. Use that code to set a new password. If you no longer have access to that number, contact our 24/7 live chat support for identity verification and account recovery.

No. Each player is allowed one account only. Duplicate accounts are detected during verification and will be suspended. If you have accidentally created two accounts, contact support to have them merged before either account is flagged. Playing with a single account keeps your bonus eligibility and withdrawal history clean.

Account verification is completed via your registered mobile number. After registration, a confirmation SMS is sent automatically. For higher withdrawal limits, you may be asked to submit a CNIC image through the support channel. Verified accounts process withdrawals faster and have higher daily limits.

Deposit Questions

SQ98 supports JazzCash, Easypaisa, Raast, direct bank transfer, debit/credit cards and mobile wallets. All deposits are processed in PKR. Most methods are instant or near-instant. Bank transfers may take slightly longer depending on your bank's processing schedule.

The minimum deposit on SQ98 is designed to be accessible for Pakistani players. You do not need a large amount to get started — even a modest PKR top-up lets you explore sports betting and slots. The exact minimum varies by payment method. Check your account's cashier section after logging in for method -specific details.

JazzCash and Easypaisa deposits typically reflect within seconds. Raast and bank transfer deposits usually arrive within a few minutes to a couple of hours depending on bank timings. If your deposit has not appeared after two hours, take a screenshot of the transaction confirmation and share it with live chat support for a quick resolution.

SQ98 does not charge platform fees on deposits. However, your payment provider — JazzCash, Easypaisa or your bank — may apply their own small transaction charge. These fees are set by the provider and are outside SQ98's control. Most mobile wallet transactions in Pakistan carry minimal or zero fees for standard amounts.

Withdrawal Questions

Log in to your account, go to the Wallet section and select Withdraw. Choose your preferred method — the same one you used to deposit is recommended for faster processing. Enter the amount in PKR and confirm. Withdrawals to JazzCash and Easypaisa are usually processed quickly. Bank transfers may take one to two business days.

Withdrawals can be delayed if your account has not been fully verified, if there is an active bonus with a wagering requirement still in progress, or if the withdrawal amount triggers a manual review for security purposes. Check your account status and any active bonus conditions first. If everything looks clear, contact live chat with your withdrawal reference number.

Daily withdrawal limits vary based on your account level and verification status. Fully verified accounts enjoy higher limits. VIP members have elevated daily and weekly withdrawal caps. You can check your current limits inside the Wallet section of your account dashboard after logging in.

Sports & Cricket Betting

Yes. PSL is one of the most actively covered competitions on SQ98. During the tournament, you will find pre-match odds, live in-play betting, and a range of markets including match winner, top batsman, total sixes and more. Odds update ball by ball during live matches so you can react to what is happening in real time.

Beyond cricket and PSL, SQ98 covers football including major European leagues and international fixtures, esports tournaments, and other popular global sports. The Sports section is regularly updated with new markets. Football and esports have grown significantly among Pakistani players, and SQ98 offers competitive odds across all these categories.

In-play betting lets you place bets after a match has started. Odds shift continuously based on what is happening on the field. For cricket, this means odds change every over, every wicket and every boundary. Navigate to the Sports section, find a live match marked with a red "Live" tag, and select your market. Bets are settled once the relevant part of the match concludes.

Bonuses & Promotions

The welcome bonus is activated automatically when you make your first qualifying deposit after registering. Log in, head to the Wallet section, make your deposit, and the bonus will appear in your account balance. Make sure you read the wagering requirements attached to the bonus before you start playing, as these determine when the bonus funds become withdrawable.

A wagering requirement means you need to bet the bonus amount a certain number of times before it converts to real withdrawable cash. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place bets totalling PKR 10,000 using those bonus funds. Progress is tracked automatically in your account dashboard under the active bonuses section.

Yes. SQ98 runs regular reload bonuses, weekly cashback offers, daily free spin promotions on slots, and special event bonuses tied to major cricket series and PSL seasons. These are only visible once you are logged in, so it is worth checking the promotions tab each time you log in. VIP members receive exclusive offers on top of the standard promotions.

App & Technical Questions

Visit the Download page on this site to get the latest version of the SQ98 app for Android. The APK installs directly on your phone — you may need to allow installations from unknown sources in your device settings, which is a standard step for apps downloaded outside the Play Store. The process takes under a minute on a stable connection.

First, try clearing your browser cache and reloading the page. If that does not help, switch to a different browser such as Chrome or Firefox. On a slow mobile data connection, switching to Wi-Fi often resolves loading issues. If the site is still not working, the app version tends to be lighter and faster on mobile networks common in Pakistan. Try the Download page for the app.

Yes. The SQ98 mobile app and the desktop site share the same account system. Log in with exactly the same username and password on both. Your balance, bet history, bonuses and preferences are synced in real time across all devices. There is no need to create a separate mobile account.

Responsible Gaming

After logging in, go to Account Settings and find the Responsible Gaming section. From there you can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately and cannot be raised for 24 hours — this cooling-off period is intentional to help you stick to your own budget decisions. Lowering a limit always takes effect straight away.

Self-exclusion temporarily or permanently pauses your SQ98 account. It is available to any member who feels they need a break from gaming. Contact our live chat support to activate self-exclusion and specify your preferred duration. During the exclusion period you will not be able to log in or receive promotional communications. Visit the Responsible Gaming page for more details.

SQ98 is strictly for adults aged 18 and above. Age verification is part of the account process and we take this responsibility seriously. If you know someone under 18 who is accessing a gaming platform, please encourage them to seek help and report the matter through our support channel. Gaming should always be an adult leisure activity managed within personal time and budget limits.

Using This FAQ to Get the Most Out of SQ98

The questions above cover the most common things players in Pakistan ask when they first join or run into a small issue on the platform. SQ98 is designed to be intuitive — most things are where you would expect them to be — but having a reliable reference saves time when you just want to get back to your cricket betting or a slot session.

If you have gone through the relevant section above and still cannot find what you are looking for, the fastest route to an answer is the 24/7 live chat available from the Platform page. The support team handles queries in clear English and typically responds within a couple of minutes during peak hours.

Tips for New SQ98 Members in Pakistan

A few things that make the early experience smoother for players who are new to the platform:

  • Complete your account verification early so that higher withdrawal limits are available when you need them.
  • Set your deposit limit from day one. It is easier to raise a limit later than to recover from spending more than you planned.
  • Check the promotions tab every time you log in — reload bonuses and cashback deals rotate regularly and are easy to miss if you do not look.
  • Use the same payment method for deposits and withdrawals. This keeps the process smooth and avoids delays from payment method mismatches.
  • Download the mobile app from the Download page if you mainly use your phone. The app is lighter and faster than the browser on most Pakistani mobile networks.
  • For PSL season, bookmark the Sports page. Odds for PSL matches go live well before the first ball and in-play betting opens as soon as the match starts.

Keeping Your Account Safe

SQ98 uses SSL encryption on all connections, but your own habits matter just as much as platform security. Use a password that is unique to this account and does not match your JazzCash or Easypaisa PIN. Never share your login details with anyone — SQ98 support will never ask for your password. If you log in from a shared device, always log out before leaving. These simple habits keep your balance and personal details secure.

Quick Navigation
Create an Account Log In Sports Betting Game Lobby Slots Fish Games Slot Games Download App Platform Info
Helpful Pages
About Us Responsible Gaming Terms & Conditions Privacy Policy
Supported Payments
JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

All amounts in PKR. Fast deposits and withdrawals for Pakistani players.

Play Responsibly

SQ98 is for adults aged 18 and above. Use deposit limits and session reminders to keep gaming enjoyable.

Responsible Gaming Guide →

Ready to Join SQ98?

Register today to access cricket betting, live casino, slots and much more — all in one place with PKR deposits via JazzCash and Easypaisa.

Create Free Account Log In
Download the App Browse Game Lobby View Sports Markets